Sector leaders know that consumer directed care is changing their organisations. But research shows that change management practice determines the outcome. It is the key indicator of likely success for organisational initiatives. Interviews within the sector suggest a mismatch between poor experiences of past change management and an unsubstantiated optimism that future change management will be fine.
This interactive seminar will take leaders through the dynamics and phases of change management, from its triggers to its final consolidation. Using data and experience from the aged care and other sectors, it examines the steps available to leaders to get the best results. It looks at key leadership responsibilities for planning, risk management, executive responsibilities, manager priorities, individual contributor dynamics, communication, project elements and maintaining ongoing business during change.